Mmastodon BusinessBanking first seen 19 h ago, last 3 h ago, peak #4
American Express bets on in-house AI to counter rivals
Original: With payment companies embracing frontier model makers' agentic artificial intelligence to enhance pitches to business c
Payment companies are increasingly adopting agentic artificial intelligence from frontier model makers to sharpen their sales pitches to business clients. American Express, however, is taking a different route, leaning on internal development to build its AI capabilities and compete with rivals that buy the technology externally. The strategy highlights a split in the payments industry over whether to partner with AI labs or build proprietary tools in-house.
Why now: Payment firms are racing to deploy agentic AI for business clients, and Amex's go-it-alone approach stands out as an alternative strategy.
American Expressfrontier model makerspayments industry
Rank over time, top of the chart is #1. 26 snapshots from 19 h ago to 3 h ago.
Evidence
API: https://socialmediatrends-api.osmike.com/v1/trends/656382