Mmastodon TechnologyTechnology first seen 10 h ago, last 10 h ago, peak #2
Meta deleted a woman's accounts overnight with no human support
Original: Overnight, Meta deleted all her accounts. AI customer service won’t let her reach a human https://www. cbc.ca/news/busin
A woman lost her Facebook, Instagram and WhatsApp accounts overnight when Meta shut them down, and says the company's AI-driven customer service offered no way to reach a human being. The case is drawing attention to how major platforms handle mass account removals and the difficulty users face appealing decisions without access to human support.
Why now: People are frustrated by AI replacing human customer service at major tech platforms and worried about losing access to their accounts without recourse.
MetaFacebookInstagramWhatsAppCBC
Rank over time, top of the chart is #1. 2 snapshots from 10 h ago to 10 h ago.
Evidence
API: https://socialmediatrends-api.osmike.com/v1/trends/642134