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Google accused of breaking 10-year Chromebook update promise
Original: Google breaks promise to provide 10 years of updates to Chromebooks
Google is being accused of walking back its commitment to provide ten years of software updates for Chromebooks. The pledge, made in 2023, was presented as a major selling point for the devices' longevity. Reports say the company has quietly reduced or altered the guaranteed update window, drawing criticism from users and technology commentators who see it as another broken trust from a major platform holder.
Why now: Frustration with big tech companies shortening promised device support is a recurring flashpoint, and the alleged reversal of a high-profile pledge is drawing wide attention.
Evidence
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