Mmastodon TechnologyAI first seen 1 d ago, last 1 d ago, peak #4
AI agent fails a real-world workflow test once again
Original: "They used it once and refused to touch it again." When that feedback landed two weeks in, I could barely believe it. An
A developer building an AI agent to handle a foundation's workflows reports that after two weeks of testing, the client used the tool once and refused to use it again. The agent had passed benchmark validation built on real-world data, yet still failed to solve the actual workflow problem. The author reflects on why benchmark success did not translate into practical usefulness, a common frustration among people deploying AI tools in messy, real environments.
Why now: It feeds into the ongoing debate about AI benchmarks failing to predict real-world usefulness.
Evidence
- "They used it once and refused to touch it again." When that feedback landed two weeks in, I could barely believe it. An agent validated against a benchmark built on real-world data had still failed to solve the foundation’s workflow problem. Only in hindsight did I realize: I… · hackaday@www.urbanmind.net · 3
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