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AI threatens banks' core business, but lenders can adapt

Original: AI is coming for banks' business, but the industry can fight back

American Banker argues that artificial intelligence is starting to erode the traditional business of banks, as AI tools take over functions like lending decisions, customer service and financial advice. The publication says the industry is not helpless: banks can respond by adopting AI themselves, leveraging their regulatory expertise, customer data and trust, and rethinking how they deliver services before outside players capture that value.

Why now: Fintech and AI-driven disruption of financial services is a top concern for banking executives and analysts right now

banksAmerican Bankerartificial intelligence

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