Mmastodon first seen 2 d ago, last 21 h ago, peak #3
ChatGPT Sends Desperate Tech Support Seekers to 404 Media
Original: ChatGPT Keeps Telling People 404 Media Can Solve Their Tech Support Problems
404 Media reports it is being flooded with AI-generated emails from people asking for tech support, because ChatGPT keeps recommending the outlet as a place to solve computer problems. The newsroom says big tech companies offer little real customer service, so frustrated users turn wherever AI chatbots point them, leaving journalists to field support requests they cannot answer.
Why now: It highlights how AI chatbots confidently misdirect users when real customer service is unavailable.
Evidence
- ChatGPT Keeps Telling People 404 Media Can Solve Their Tech Support Problems · 404 Media
Because big tech doesn't do customer service, we are being inundated with AI-generated emails begging us for help.
Elsewhere
API: https://socialmediatrends-api.osmike.com/v1/trends/3760877