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Spectrum customers say 'fixed-rate' plans got pricier early

Original: Spectrum customers say 'fixed-rate' internet and TV plans got pricier before promos ended

Charter Communications' Spectrum is facing complaints from customers who say their advertised fixed-rate internet and TV bundles increased in price before their promotional periods actually ended. Reports circulating through outlets including The Cool Down and Yahoo suggest promotional pricing lapsed earlier than promised, drawing frustration among subscribers over billing practices and how fixed-rate offers are marketed and honored.

Why now: Reports of Spectrum raising prices on advertised fixed-rate plans before promotions ended have sparked fresh complaints about the company's billing practices.

SpectrumCharter Communications

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Evidence

• Spectrum customers say 'fixed-rate' internet and TV plans got pricier before promos ended · The Cool Down
• Spectrum customers say 'fixed-rate' internet and TV plans got pricier before promos ended · Yahoo

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