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Mmastodon BusinessBanking first seen 1 d ago, last 13 h ago, peak #1

Bank customer locked out, told to use authenticator app

Original: @ pluralistic I asked FD if they supported it and they said they did not and that I would have to use an authenticator.

A bank customer says that when they asked their bank, FD, whether it supported a particular security method, the bank said it did not and that they would have to use an authenticator app instead. The customer was reportedly locked out of their account in the process, and is criticising the bank's security practices, saying the claim that a method was insecure is itself worrying. Others in the discussion are sympathetic to the frustration with bank security and account access.

Why now: Frustration over bank security requirements and being locked out of an online account is resonating with others who have had similar experiences.

FD (bank)authenticator apps

Open on mastodon →

Rank over time, top of the chart is #1. 22 snapshots from 1 d ago to 13 h ago.

Evidence

API: https://socialmediatrends-api.osmike.com/v1/trends/3037329