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EU court: banks must refund phishing victims immediately
Original: europäischer gerichtshof
The European Court of Justice has ruled that banks must first reimburse customers who fall victim to phishing fraud before seeking recovery from the fraudsters. Under EU payment services rules, banks cannot refuse an immediate refund by arguing the customer was negligent. The decision, reported by heise online, strengthens consumer protection across Europe and is drawing attention from banks, consumer advocates and payment providers assessing its practical impact.
Why now: A fresh EU court ruling directly affects how banks handle fraud refunds for millions of customers.
European Court of Justiceheise onlineEUbanks
Evidence
- EuGH: Banken müssen Phishing-Schaden erst einmal erstatten · heise online
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