Mmastodon BusinessRetail first seen 1 d ago, last 2 h ago, peak #1
Pharmacy shoppers notice staff avoiding small talk
Original: At the # pharmacy today… Me: "Where is your toothpaste?" Clerk: *points vaguely to the aisles with all the products of t
A shopper described asking a pharmacy clerk where the toothpaste was and receiving only a vague point toward the aisles, followed by a short answer of 'four' when pressed for a specific aisle. The post argues this reflects a broader retail trend of staff avoiding verbal engagement with customers, and commenters are weighing in on whether service interactions are becoming more minimal.
Why now: The anecdote taps into a widely shared feeling that customer service interactions have become less personal lately.
Evidence
API: https://socialmediatrends-api.osmike.com/v1/trends/1641794