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✉news BusinessStartups first seen 1 d ago, last 1 d ago, peak #25

AI Alone Won't Protect Startups, Customer Value Will

Original: Your AI Isn't the Moat. What You Earn Inside the Customer Is.

A new commentary argues that artificial intelligence itself is no longer a durable competitive advantage for startups, since the technology is widely available. Instead, companies should build their moat by embedding themselves in customer workflows and earning revenue directly from customers. The piece is drawing attention among founders and investors debating how startups can defend their position in the AI era.

Why now: Founders and investors are actively debating what creates lasting competitive advantage now that AI tools are commoditised.

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