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Osaka Metro begins testing AI humanoid station attendant

Original: Osaka Metro testing AI humanoid attendant

Osaka Metro is trialling an AI-powered humanoid assistant on its train network. The robot is intended to help passengers with directions and station information as the operator explores automation to cope with staff shortages and growing tourist traffic. The trial has drawn international attention as a high-profile test of humanoid robots in public transport settings.

Why now: A major Japanese transit operator testing a humanoid robot is a striking sign of AI and robotics moving into everyday public services.

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