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Gap unveils AI-assisted shopping three decades after first website

Original: Gap unveils AI-assisted shopping, three decades after its first website

Gap has introduced AI-assisted shopping tools, marking a significant digital milestone for the retailer roughly thirty years after it launched its first website. The move signals the company's push to modernise the customer experience with artificial intelligence, joining a wave of retailers deploying AI to personalise shopping and streamline service.

Why now: Gap's adoption of AI shopping tools is newly announced and highlights how a legacy retailer is catching up with current technology trends.

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Evidence

• Gap unveils AI-assisted shopping, three decades after its first website · Retail Dive

API: https://socialmediatrends-api.osmike.com/v1/trends/1129059