Mmastodon BusinessBanking first seen 14 h ago, last 28 min ago, peak #2

Customer closes DKB account over AWS reliance and tracking concerns

Original: Endlich habe ich bei der # DKB gekündigt. Warum? * Läuft quasi komplett auf AWS https:// aws.amazon.com/solutions/case-

A German bank customer has cancelled their account with Deutsche Kreditbank (DKB), criticising the bank's heavy reliance on Amazon Web Services for its infrastructure, the use of artificial intelligence in customer support, and what they describe as extensive tracking of users. Pointing to DKB's own published case study with AWS, the customer says these practices have destroyed their trust in the bank, reflecting a broader debate about digital sovereignty and privacy in German banking.

Why now: Growing public concern in Germany about banks' dependence on US cloud providers and customer data privacy.

Deutsche Kreditbank (DKB)Amazon Web ServicesGermany

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Rank over time, top of the chart is #1. 11 snapshots from 14 h ago to 28 min ago.

Evidence

• Endlich habe ich bei der # DKB gekündigt. Warum? * Läuft quasi komplett auf AWS https:// aws.amazon.com/solutions/case- studies/dkb-case-study/ * Kunden"support" mit KI * Tracking, Tracking, Tracking (siehe Screenshots) Ergo: Kein Vertrauen # banking · slink@fosstodon.org · 3

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