Mmastodon BusinessRetail first seen 2 d ago, last 17 h ago, peak #5
Chinese supermarket chain Pang Dong Lai draws global attention
Original: My sister told me about this # retail success story of this local grocery supermarket in # China : # pangdonglai It's em
Pang Dong Lai, a regional grocery supermarket chain in China, is being praised as a retail success story thanks to its employee- and customer-focused approach. Shoppers reportedly queue for extremely long stretches just to get inside. Commenters are sharing explainers about how the chain's service model sets it apart from larger Chinese retailers and why it has become a word-of-mouth phenomenon.
Why now: The chain's unusual employee- and customer-first model and famously long queues are being shared widely as a retail success story.
Evidence
- My sister told me about this # retail success story of this local grocery supermarket in # China : # pangdonglai It's employee and customer-focused, and locals wait in queues as long as European EES passport control to get in. Video (8:59) by [at]YaoDecodes: https://www.… · herroyalmelness@mstdn.ca · 3
API: https://socialmediatrends-api.osmike.com/v1/trends/1000232