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Retail TouchPoints
Trends
- 1Retail's Next Mile: Managing Risk as Fulfillment Moves Into the Home●Retail’s Next Mile: Managing Risk as Fulfillment Moves Inside the Home
Retail TouchPoints examines how retailers face new risks as order fulfillment shifts from stores and warehouses directly into customers' homes. The piece highlights the operational, liability and security challenges that come with last-mile delivery inside residences, and urges retailers to build risk-management strategies for this next stage of e-commerce logistics.
- 2Retail Guide Released for Holiday 2026 Store Operations●The Store Operations and Experience Guide to Holiday 2026
Retail TouchPoints has published its Store Operations and Experience Guide to Holiday 2026, offering retailers guidance on running stores during the upcoming holiday season. The guide covers store operations and customer experience planning. As with its previous seasonal guides, it is aimed at retail executives preparing staffing, merchandising and in-store experience strategies well ahead of the holiday shopping period.