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AI shopping agents
Trends
- 1Singaporeans open to AI shopping agents but demand strict guardrails●Singaporeans are among the most open to allowing an artificial intelligence agent to shop for them but they also want th
New research shows Singaporeans are among the most willing consumers to let an artificial intelligence agent shop on their behalf, yet they also call for the toughest safeguards around how such systems operate. The findings highlight a tension between enthusiasm for AI-powered convenience and concerns over privacy, spending control and accountability in automated purchases.
- 2Big banks warn AI agents could fuel rise in scams▼Big banks warn that AI agents could lead to uptick in scams
Major banks are warning that AI agents—automated software that can act on a person's behalf online—could open the door to a new wave of scams. As these tools gain the ability to browse, shop and transact autonomously, fraudsters could exploit them or impersonate trusted agents, making it harder for consumers and institutions to tell legitimate activity from fraud. The warning adds to growing concerns about how quickly agentic AI is being adopted without matching safeguards.
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Amazon has blocked Meta's Muse AI shopping agent from accessing its platform, according to a report by The Register. The move prevents Meta's AI assistant from browsing or purchasing on Amazon's behalf, highlighting growing tensions over whether third-party AI agents should be allowed to interact with retail sites. The standoff is being discussed as a sign of broader battles over control of AI-driven commerce.