insurtech

Industry commentary argues that insurance companies should look to startups for guidance on emerging trends, from new customer expectations to technology-driven products and distribution models. The piece, associated with insurer State Farm, frames startups as early signals of where the insurance market is heading and suggests incumbents can borrow their agility and innovation to prepare for what comes next.

An insurance technology executive says artificial intelligence will revolutionize employee benefits for small businesses, according to Insurance Business. The claim suggests AI tools could make benefits administration cheaper and more accessible for smaller firms that have traditionally lacked the resources of large employers. No further details from the executive's remarks were available.