insurance industry

Healthcare insurance companies are increasingly deploying artificial intelligence across novel areas of their business, according to a Forbes report. Insurers are exploring applications beyond traditional claims processing, though the article does not detail specific companies or deployments. The trend reflects broader adoption of AI across the healthcare sector, raising questions about efficiency gains and how automated decisions may affect patients and coverage outcomes.

Tensions are rising in US healthcare over the use of artificial intelligence, with insurance payers and care providers clashing over how AI is deployed. Insurers increasingly use algorithms for claims review and prior authorization, while providers argue the tools delay or deny care and add administrative burdens. Health system leaders are calling for oversight and regulation as both sides race to adopt AI.