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Listen Labs
Trends
- 1Salesforce to buy AI research startup Listen Labs for $2 billion▼Salesforce to acquire AI customer research startup Listen Labs in reported $2B deal
Salesforce is acquiring Listen Labs, a startup that uses artificial intelligence for customer research, in a deal reportedly worth around $2 billion. The move signals Salesforce's continued push to embed AI capabilities across its customer relationship management products as competition in enterprise AI intensifies.
- 2Salesforce acquires AI research startup Listen Labs▼Salesforce buys AI customer research startup Listen Labs
Salesforce has acquired Listen Labs, a startup that uses artificial intelligence to conduct customer research. The deal, reported by MarTech, strengthens Salesforce's AI offering for understanding customer feedback at scale. It is the latest in a series of acquisitions by Salesforce as it pushes deeper into AI-powered tools for sales and service teams.