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Google Disability Support

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    Google Disability Support dismisses accessibility bug report as out of scope●New post: Outside the Scope of Our Support Google Disability Support's final answer on the touch exploration bug: brokenMmastodonTechnologyMobile2434 min ago

    A user reports that Google Disability Support closed their complaint about broken touch exploration, an accessibility feature, saying it fell outside the scope of support, and redirected them to a community forum. Separately, the same issue filed on Google's public bug tracker took 102 days to reach an engineer. The exchange is drawing criticism of Google's handling of accessibility defects affecting disabled users.