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Charter Communications
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- 1Spectrum customers say 'fixed-rate' plans got pricier▼Spectrum customers say 'fixed-rate' internet and TV plans got pricier before promos ended
Charter Communications' Spectrum is facing customer complaints that internet and TV plans marketed as fixed-rate rose in price before promotional periods officially ended. Customers say their bills increased earlier than expected, contradicting the terms they believed they had agreed to. Reports circulating via Yahoo and The Cool Down have reignited frustration over Spectrum's pricing practices and the broader issue of promo rates that quietly give way to higher charges.
- 2Spectrum Expands High-Speed Internet to 10,000 Polk County Locations▼Spectrum Launches High-Speed Internet to More Than 10,000 Homes and Small Businesses in Polk County, Florida
Charter Communications announced that its Spectrum service has launched high-speed internet access for more than 10,000 homes and small businesses in Polk County, Florida. The expansion brings broadband service to thousands of additional addresses in the central Florida county, extending the company's ongoing network buildout in the region.