search
Chain Store Age
Trends
- 1Retailers are scaling back self-checkout, and shoppers have theories▼Stores are reversing course on self-checkout. The internet reveals clues as to why
Major retailers are pulling back on self-checkout systems, a reversal from the widespread rollout of the technology over the past decade. Reports suggest the shift reflects frustrations shared widely online, including theft and shrinkage concerns, long queues for staffed assistance with age checks, and complaints about machines that malfunction or feel impersonal. Shoppers have been vocal about the change, with many welcoming the return of human cashiers while others say the machines made quick trips faster.
- 2Arc'teryx opens first retail concept dedicated to climbing▼First Look: Arc’teryx opens first-ever retail concept dedicated to climbing
Arc'teryx has opened its first-ever retail concept dedicated entirely to climbing, according to Chain Store Age, which published a first look at the new space. The store marks a shift for the brand, best known for technical outerwear, toward a format built specifically around climbing gear and the climbing community.